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If you are interested in having water or wastewater service extended to your area, please let us know by completing this petition and mailing it to:
ATTN: Engineering Department
25122 Regal Drive
Abingdon, VA 24211
What Should I Do If I Want Service?
WCSA welcomes citizen inquiries about extending services to new areas. In order to provide us the information which we need to consider your request, we ask that you and your neighbors who may also be interested complete a Petition For New Service and return it to the address above. Our management and engineering staff will determine the estimated cost of serving the area WCSA staff will then contact the citizens who have made the request to deliver a cost estimate, an assessment of the feasibility of the project and an estimate of time to complete if the project is feasible.
How Does WCSA Determine Which Service Request Areas Will Be Constructed and How Are Projects Prioritized?
WCSA seriously considers all requests. WCSA begins its budget process in February of each year and, at that time, considers both new requests and existing service problems which could likely become part of its future capital project budget. Because of continuing growth in Washington County and existing service needs, WCSA has developed a ranking system which provides equality in ranking all new requests. Data for all requests is entered into a project prioritization model which ranks projects in terms of cost per connection, public health significance, fundability, length of time the need has existed, financial supportability of the project and benefit to WCSA’s existing system. WCSA management will inform the citizens requesting new service of the results of the review of the project and will also provide this information to its Board of Commissioners. Once costs and results of the model are determined, WCSA will inform the citizen’s of its options. Those options could include: 1) the citizens paying for installation of the line with a contribution from WCSA’s $1,500 per connection program, 2) WCSA submitting the project to other agencies for funding approval, and/or 3) WCSA adding this request to its list of capital improvement needs and projecting when WCSA could anticipate funding the project.