Capital Improvement Projects in the Works for WCSA
In an ongoing effort to improve and expand the water and wastewater infrastructure system throughout Washington County, the Washington County Service Authority (WCSA) has many capital improvement projects in the works.
AWWA Publication Recognizes WCSA’s Water Loss Control Efforts
An American Water Works Association (AWWA) publication has recognized the Washington County Service Authority (WCSA) for its efforts to address water loss in Washington County.
ABINGDON, Va. — At the December regular meeting of the WCSA Board of Commissioners, the Board accepted a proposal from WCSA General Manager Robbie Cornett to fill the Operations Manager position once a new General Manager is hired. Cornett has served WCSA in the position of General Manager for almost six years (which includes a term as Interim Manager) and before that in other capacities for sixteen years.
WCSA Board Chairman Joe Chase said, “Robbie’s desire to step down has nothing to do with the Board, Staff, or WCSA’s business.” Cornett acknowledged that he had “been blessed by each position he has held. Each Board I have served has encouraged and supported me every step of the way. Likewise, without Staff support, we would not be where we are today. I think the record shows that WCSA’s business model has been very successful indeed.” Cornett concluded that his move was for personal reasons: “I am unable to balance the current demands of my personal life with the requirements of being General Manager.”
Shortly after Cornett’s announcement, the Board established a General Manager search committee. WCSA will advertise the position in January 2012.
The WCSA serves approximately 49,000 customers. The water system consists of approximately 900 miles of water line, a 2.5-million-gallon-per-day membrane filtration plant, a 6.6-million-gallon-per-day surface water treatment plant, two springs, one well, multiple pump stations and 19 water storage tanks. The wastewater system consists of approximately 64 miles of wastewater collection lines, 27 pump stations and a wastewater treatment plant.
For further information,
contact Robbie Cornett,
General Manager
(276) 676-6771
Water Conservation Tips
The WCSA is providing customers with a list of water conservation actions to help reduce water usage. Please click the PDF below to learn what you can do to conserve water.
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Frequently Asked Questions
How do I transfer service?
Please call our office between 8:00 AM and 4:30 PM, Monday- Friday. A non-refundable $40 service charge will be applied to your first months billing.
Can I schedule a tour of WCSA’s facilities?
Yes! We are delighted to give tours to any size group. Call our office to schedule.
Can I get an extension on my bill?
Yes. If you can’t pay your bill before disconnection of service, an extension form may be completed at our office or over the phone. All penalties and handling fees are still added to your account. The form requires you to give a date and time when your payment can be expected.
Can I make a time payment?
Yes. Time payments are available for customers with high water bills due to leaks. After completing a form at our office, you will have a certain amount due by a designated day every month. All penalties are credited unless time payments and current water billings are not paid by the designated due date.
Why do I have low water pressure?
Many factors influence pressure, including elevation, line size, and system demand. If you have a question about your water pressure, please call our office.
