WCSA Wins Top Drinking Water Honors for Third Year in a Row
The Washington County Service Authority has earned the Virginia Department of Health’s prestigious Excellence in Waterworks Performance Award for the third year in a row.
The Washington County Service Authority is selling surplus inventory on the internet. For great bargains, visit: www.publicsurplus.com. Keep checking the site for more sales!
Note: www.publicsurplus.com provides free access for the public and the source can be trusted; only public institutions sell their items on this site.
Water Conservation Tips
The WCSA is providing customers with a list of water conservation actions to help reduce water usage. Please click the PDF below to learn what you can do to conserve water.
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Frequently Asked Questions
How do I transfer service?
Please call our office between 8:00 AM and 4:30 PM, Monday- Friday. A non-refundable $40 service charge will be applied to your first months billing.
Can I schedule a tour of WCSA’s facilities?
Yes! We are delighted to give tours to any size group. Call our office to schedule.
Can I get an extension on my bill?
Yes. If you can’t pay your bill before disconnection of service, an extension form may be completed at our office or over the phone. All penalties and handling fees are still added to your account. The form requires you to give a date and time when your payment can be expected.
Can I make a time payment?
Yes. Time payments are available for customers with high water bills due to leaks. After completing a form at our office, you will have a certain amount due by a designated day every month. All penalties are credited unless time payments and current water billings are not paid by the designated due date.
Why do I have low water pressure?
Many factors influence pressure, including elevation, line size, and system demand. If you have a question about your water pressure, please call our office.
