Aug. 14, 2026
Precautionary Boil Water Advisory Lifted
For a road traffic accident that damaged a fire hydrant on Brumley Gap Road. Impacted addresses were between and included 15491 and 25177 Brumley Gap Road, 26361 and 28326 Poor Valley Road, 10483 and 10509 Porterfield Highway, and all customers on Otter Lane, Hite Lane, Counts Lane, Kesner Lane, Lilly Lane, Trout Road, Big Horse Cove Road, Mallard Lane, Pratt Lane, Sugar Cove Road, Scott Ridge Road, Spice Lane, Carterton Lane, Bryson Cove Road, Tigger Drive, Dublin Lane, Hayters Gap Road, Fire Department Road, Morris Lane, Clinch Mountain Road, Sleigh Hill Drive, Brushy Hill Lane, Mullins Drive, High Hope Ridge, Leeland Lane, Harrison McCray Drive, Eldreth Drive and Roan Lane.
Customers within this described area are NO LONGER UNDER a Precautionary Boil Water Advisory due to the main line damage and depressurization; customers ARE NOT REQUIRED to boil water.
Washington County Service Authority Waterworks
Este informe contiene información muy importante sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.
Precautionary Boil Water Advisory LIFTED
The Virginia Department of Health, in conjunction with the Washington County Health Department, is advising residents in the vicinity of the above-described areas who may be connected to WCSA water line that they are no longer under a precautionary boil water notice as Washington County Service Authority has performed all necessary testing to ensure its water meets required standards.
To address this problem, WCSA has repaired the water line, cleaned and tested to Virginia Department of Health requirements.
WCSA is informing you that this Precautionary Boil Water Advisory has been lifted.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
All bacteriological samples are absent for total coliform and E-coli therefore the notice is lifted.
For more information, call Washington County Service Authority, (276) 628-7151.
Notice of Sewer Smoke Testing in Damascus
Beginning Aug. 10, 2026
Washington County Service Authority (WCSA) will begin sanitary sewer smoke testing in the Damascus community starting Aug. 10, 2026. This testing is part of WCSA’s ongoing efforts to maintain the reliability and efficiency of the sewer system, and to identify locations where stormwater or groundwater may be entering the sewer lines.
During smoke testing, a non-toxic, odorless smoke is introduced into the sewer system through manholes. The smoke travels through sewer pipes and may exit through vent stacks on homes or other structures, allowing technicians to identify leaks, cracks or improper connections in the system.
The smoke used is safe, non-staining, and non-invasive, and it poses no health risk to residents, pets or property.
Residents may see smoke coming from roof vents, yard drains or manhole covers during testing. This is normal and simply indicates that the sewer system is functioning properly. The testing process does not require crews to enter homes or businesses.
This work helps WCSA reduce inflow and infiltration, prevent sewer overflows and ensure the long-term performance of the wastewater system serving the community.
For more information, click here.
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UPCOMING MEETINGS
Regular Board Meeting
August 24 @ 5:00 pm - 7:00 pmRegular Board Meeting
September 28 @ 5:00 pm - 7:00 pmRegular Board Meeting
October 26 @ 5:00 pm - 7:00 pm
FAQs
EMERGENCY NUMBERS
If you have an emergency to report please call:
276-628-7151
between
8:00 a.m. and 5:00 p.m.
A WCSA Customer Service Specialist will be happy to assist you.
All calls after 5:00 p.m.,
please call:
276-628-7151
and remain on the line for Emergency Services.
Reliable Home Repair Plans
Home repairs don’t always give advanced warnings. They just happen. That’s why being prepared with a home repair plan is important.