25122 Regal Drive

Abingdon, VA 24211

Phone

1-276-628-7151

Email Address

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Notice of Sewer Smoke Testing in Damascus

Beginning Aug. 10, 2026

Washington County Service Authority (WCSA) will begin sanitary sewer smoke testing in the Damascus community starting Aug. 10, 2026. This testing is part of WCSA’s ongoing efforts to maintain the reliability and efficiency of the sewer system, and to identify locations where stormwater or groundwater may be entering the sewer lines.

 During smoke testing, a non-toxic, odorless smoke is introduced into the sewer system through manholes. The smoke travels through sewer pipes and may exit through vent stacks on homes or other structures, allowing technicians to identify leaks, cracks or improper connections in the system.

 The smoke used is safe, non-staining, and non-invasive, and it poses no health risk to residents, pets or property.

 Residents may see smoke coming from roof vents, yard drains or manhole covers during testing. This is normal and simply indicates that the sewer system is functioning properly. The testing process does not require crews to enter homes or businesses.

 This work helps WCSA reduce inflow and infiltration, prevent sewer overflows and ensure the long-term performance of the wastewater system serving the community.

 For more information, click here.

New Water Service Rate Information

WCSA is almost exclusively funded through the sale of its water and sewer services (connection and monthly user fees). Other than an occasional grant, WCSA receives no outside financial support. Water and sewer connection and monthly user fees (revenues) pay all WCSA...

WCSA Project Updates Summer-Fall 2025

Ongoing Projects The Lee Highway Corridor Sewer Improvements Project is a multi-phase project that will bring public sewer service to the Lee Highway corridor between Oak Park Drive and Exit 10. The project is funded by USDA Rural Development, Virginia Department of...

WCSA Continues to Work on Numerous Infrastructure Repairs

Flooding caused approximately $21.1M in damages When Hurricane Helene’s catastrophic flood swept through Washington County in late September 2024, it left widespread destruction behind — affecting homes, businesses, roads and utilities. Among the many challenges...

WCSA Earns Top Ranking in Operations and Performance for 14th Year

For the 14th year, the Washington County Service Authority (WCSA) has been awarded the 2024 Virginia Optimization Program Gold Standard of Excellence by the Virginia Department of Health’s Office of Drinking Water. The recognition is the highest ranking bestowed on...

WCSA Earns Top Ranking in Operations and Performance for 13th Time

ABINGDON, Va. — The Washington County Service Authority (WCSA) has earned a Gold Award in operations and performance excellence from the Virginia Department of Health (VDH) Office of Drinking Water. The recognition is the highest ranking bestowed on water utilities....

Washington County Service Authority Holds Groundbreaking Ceremony for Lee Highway Corridor Sewer Expansion Project

State, regional and local officials joined Washington County Service Authority (WCSA) leaders and employees Tuesday for a groundbreaking ceremony to commemorate the beginning of the Lee Highway Corridor Sewer Expansion Project.

WCSA to Hold Groundbreaking Ceremony for Lee Highway Corridor Sewer Expansion Project

To commemorate the start of the Lee Highway Corridor Sewer Expansion Project, WCSA will hold a groundbreaking ceremony on Tuesday, April 2, at 2 p.m.

Fix a Leak Week

Did you know that household leaks waste approximately one trillion gallons of water annually throughout the U.S.?

WCSA Project Updates

Ongoing Projects: The Town of Chilhowie and WCSA Regional Mill Creek Water Treatment Plant Clearwell Tank Replacement Project is currently underway to install two new 280,000-gallon clearwell tanks. One tank has been replaced and is in operation.

WCSA Needs Your Help Identifying Lead and Galvanized Water Service Lines

The U.S. Environmental Protection Agency (EPA) has made recent changes to its Lead and Copper rule for safe drinking water. These adjustments require WCSA to identify water service lines that are composed of lead and galvanized pipe. WCSA is conducting a Lead Service...

Latest News

New Water Service Rate Information

WCSA is almost exclusively funded through the sale of its water and sewer services (connection and monthly user fees). Other than an...

UPCOMING MEETINGS

EMERGENCY NUMBERS

If you have an emergency to report please call:
276-628-7151
between
8:00 a.m. and 5:00 p.m.

A WCSA Customer Service Specialist will be happy to assist you.

All calls after 5:00 p.m.,
please call:
276-628-7151
and remain on the line for Emergency Services.

Reliable Home Repair Plans

Home repairs don’t always give advanced warnings. They just happen. That’s why being prepared with a home repair plan is important.